Shipping and Shop Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Optional
Estimated shipping times
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Canada: 5-12 business days
United Kingdom: 5-12 business days
United States: 5-12 business days
Europe: 5-12 business days
Australia, New Zealand and Oceania: 2-5 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns and Exchanges
I gladly accept returns
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
- Change of mind